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KNOWLEDGEProduct

RAG as a Service

Trusted answers from your enterprise data — retrieval, grounding and citations, ready for real work.

  • <2s median answer time
  • 96% citation accuracy
  • 40+ source connectors
RAG as a Service
Features

Answers your team can act on, with the receipts attached

Connect your sources

Documents, wikis, ticket systems and databases indexed behind a single endpoint.

Citations you can verify

Every answer points at the passage it came from, so nothing has to be taken on trust.

Evaluation harness

Answer quality is measured against a graded set, not assumed after a good demo.

Permission-aware

Retrieval respects the access rules of the source system, per user.

Freshness controls

Re-indexing runs on a schedule or webhook, so answers track the source.

Drop-in API

One endpoint to query; bring your own front end or use ours.

01 — GROUNDED RETRIEVAL

Answers anchored to your own documents

Queries are answered from your indexed corpus rather than the model memory. Where the corpus does not support an answer, the system says so instead of inventing one.

  • Hybrid keyword and semantic retrieval
  • Abstains instead of guessing
  • Tunable recall per collection
Grounded retrieval
02 — CITED EVIDENCE

Every claim points at its source

Answers carry inline citations back to the exact passage. Reviewers settle disagreements by opening the source, not by arguing with the model.

  • Passage-level, not document-level
  • Exportable for audit
Cited evidence
03 — EVALUATION HARNESS

Quality measured, not hoped for

A graded question set runs on every index change, so regressions are caught before users meet them. You get the numbers, not a vibe.

Evaluation harness

Tech stack & integrations

Built with
PythonpgvectorClaudeRedisKubernetes
Integrations
ConfluenceSharePointGoogle DriveNotionS3REST API

Not sure where AI actually fits your business?

Answer a few quick questions. A senior engineer reads them personally and comes back with a concrete first step. Book a call at the end if it is a fit.

Find out in 20 seconds

FAQs

What is retrieval-augmented generation?

The model answers from documents retrieved out of your own corpus at query time, rather than from what it memorised in training. That is what makes the answer checkable.

Which sources can you index?

Documents, wikis, ticket systems, databases and object storage. Confluence, SharePoint, Google Drive, Notion and S3 ship as connectors; anything else goes through the API.

How do you stop it making things up?

Answers are grounded in retrieved passages and carry citations. Where retrieval does not support an answer, the system abstains instead of guessing.

Does it respect our permissions?

Yes. Retrieval is permission-aware per user, honouring the access rules of the source system, so nobody sees content they could not open directly.

How do we know the quality is good enough?

You get an evaluation harness with a graded question set that runs on every index change, so regressions surface before your users meet them.

How quickly can we go live?

A four-week pilot: one week to connect and index, two to tune retrieval and evaluate, one to wire it into your front end.